about A10 battery drain problem

[prashant121822]

I purchase my samsung A10 device few months ago...and now i facing a battery draining problem..so please fix  this bug with an update 

      Thank you 

           Samsung

[Samsung_Support5 · Accepted solution]

Hi there,

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Regards,

Team Samsung Member

[Members_9gtujZw]

Hi I have a similar problem, I recently updated my Samsung Galaxy A10 with the A105GDXU7BTJ4 update that includes 'Battery optimisation.' Since I did this, my battery has been very slow to charge, and dies at 65%. I cannot use my phone without it being plugged in. I also cannot video call or whatsapp call anyone whilst my phone is plugged in otherwise the battery still drains from 100% to 0% in a matter of minutes.

I have tried all the steps online to acheive battery optimisation, I have no apps that are draining my battery, I have cleared my cache, rebooted and reset my phone and still no difference.

Please could you advise? I would appreciate your help!

[SHRAVANSAHU2103]

The battery in my Samsung A10 mobile phone is running out soon, please tell me any solution. Thank you

[Vheranel1025]

My asking for help bcoz her a10s phone got drained so much today.....she cannot see if her phone is charging?but someone calls to her number she said its ringing while the owner said her phone was vibrating only and she cannot see if her phone is  harging or no.....can some one help us to resolve the problem of my friend