Original topic:

a50 OTG connection problem

(Topic created on: 08-25-2020 12:16 PM)
116 Views
MahendarReddy
Active Level 3
Options
Galaxy A
HEllo friends my a50 not connect otg devices plz help me any one
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15 Comments
hbpostve
Active Level 7
Galaxy A
u need to pay then.....i think u must also b getting problems connecting to pc and lappi...same issue i faced few months ago
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MahendarReddy
Active Level 3
Galaxy A
yes bro
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vijucv
Active Level 1
Galaxy A
change ur pendrive and card reader
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MahendarReddy
Active Level 3
Galaxy A
I am trying different types of devices
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Cauchy
Active Level 2
Galaxy A
can you please show picture of your otg adapter
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Kindly follow below given steps in order to resolve your issue:-


1. Try different OTG with your device.


2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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