Original topic:

Worst mobile experience 😑 after updates Samsung A31

(Topic created on: 03-08-2022 07:11 PM)
240 Views
Bhavik27
Active Level 2
Options
Galaxy A
I bought  SamsungA31 6 months before  
It was just amazing but after updates its📷 Camera and🔋 Battery and performance becomes worse 
And also heats🔥 a

I didn't expect from Samsung 
My financial condition is not very good so I can not buy your latest product 

Please solve all my problems in Samsung a31

@Samsungindia @Samsung @Samsunga31

8 Comments
VedhaKumar
Active Level 10
Galaxy A
What all updates you have done
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Bhavik27
Active Level 2
Galaxy A
Security patches updates
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ItzKaran16
Active Level 6
Galaxy A
I am also using same device and I am not facing issues that you are mentioning.It depends on your usage.
0 Likes
Bhavik27
Active Level 2
Galaxy A
Which software updates your phone is
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ItzKaran16
Active Level 6
Galaxy A
Android 11 one ui 3.1 with jan 22 security patch
0 Likes
Galaxy A
Worst mobile company in the market. Someone has to file case in consumer court for making mobile slower in update like apple was loose case in us and had penalty for it. No choice for indians but need to buy Chinese mobile. Hard earn money we can not waste just to boycott china.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Abhishhh
Active Level 7
Galaxy A
Its been almost 25months of the product launch, and still the company has not yet added the basic camera features like TIMELAPSE, SLOW-MOTION, MANUAL FOCUS in Pro mode & NIGHT MODE. Why this kind of discrimination @Samsung? See even after charging 22,000/- rupees, when the company is not adding those basic camera features. Then seriously what's use of taking such disgusting products???  



Literally there's not even 4k video shooting. But you guys are updating every small feature in M series phones. What is wrong with A31? 



This is seriously very disgusting !!!



Try to concentrate on budget phones as well. It's a very huge for a middle class man to invest 22000/- but in return getting the features of 10000/- rupee phones.


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