Original topic:

Wifi auto connect off

(Topic created on: 12-23-2020 12:36 AM)
452 Views
mahbubkhan88
Active Level 2
Options
Galaxy A
I've always facing a problem on my phone, how to auto connect with wifi. I always kept wifi on my phone but not connect when I checked, I see every time wifi off on my phone.

Thanks
0 Likes
3 Comments
Galaxy A
Which Device are you using...???

Can you share me Screenshot
0 Likes
Galaxy A
Check power saving mode
also reset network setting once

settings>general management>select reset>click on reset network settings

just give a try
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Wi-Fi" issue kindly follow the given below steps:

1. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2. Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings>General Management>Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes