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12-23-2020 12:36 AM in
Galaxy A- Tags:
- wifi
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12-24-2020 03:44 PM in
Galaxy ACan you share me Screenshot
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12-24-2020 04:27 PM in
Galaxy Aalso reset network setting once
settings>general management>select reset>click on reset network settings
just give a try
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12-24-2020 06:58 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Wi-Fi" issue kindly follow the given below steps:
1. Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2. Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
