Original topic:

Widevine L1 support

(Topic created on: 05-24-2021 12:56 PM)
123 Views
DhanuVasala
Active Level 1
Options
Galaxy A
I have samsung galaxy a6 plus which is certified by widevine l1 support but then also I can't stream hd content in my amazon prime video pls help me with this problem
11 Comments
Nakulbro
Active Level 1
Galaxy A
Hii
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes