Resolved! Solved

Original topic:

Why does the Digital Wellbeing app delete the data that is one week old?

(Topic created on: 06-11-2022 06:51 PM)
5432 Views
triaasteria42
Active Level 6
Options
Galaxy A
I recently discovered that the Digital Wellbeing app deletes the data that is one week old. Is there any setting that can be enabled so that the app keeps all the records and does not delete any? Also if it deletes the data that is one week old why does it allow us to go past one week and then it shows us that our screen time is zero minutes in that particular week? (check the screen recording below). I mean if it deletes the data then it should not even allow us to go past one week, right? But it does and it shows that our screen time is zero minutes. Why is that?

The screen recording


1 Solution


Accepted Solutions
Solution
Galaxy A
Try clearing data once because i can see even month old!

View solution in context

26 Comments
mHappiee
Expert Level 5
Galaxy A
Well... In my device I see data of past 4 weeks ... After that it's not moving back
triaasteria42
Active Level 6
Galaxy A
Do you know how to fix this issue of mine?
0 Likes
mHappiee
Expert Level 5
Galaxy A
From when are you using Digital Wellbeing?
triaasteria42
Active Level 6
Galaxy A
I mean it is enabled by default, right? I do not remember actively enabling it. It was just there running in the background.
0 Likes
mHappiee
Expert Level 5
Galaxy A
Ig not... It's another service... So ig you have to by some means manually start it upScreenshot_20220612-091943_Digital Wellbeing.jpg
triaasteria42
Active Level 6
Galaxy A
How do I manually start it up?
0 Likes
mHappiee
Expert Level 5
Galaxy A
It just need to be open once and after getting data usage permissions, it reads your behaviour automatically...
triaasteria42
Active Level 6
Galaxy A
I have the the usage data access enabled for Digital Wellbeing.
Screenshot_20220612-092650_Settings.jpg
mHappiee
Expert Level 5
Galaxy A
Okay...