Original topic:

When will One UI 2.1 update come for A50s?

(Topic created on: 05-07-2020 10:10 PM)
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Rockie7
Beginner Level 3
Options
Galaxy A
Facing some issues with lag while opening and closing apps. Hopefully new update will resolve it.
3 Comments
isumantadas
Active Level 7
Galaxy A
May be may..
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satyajit1311
Beginner Level 2
Galaxy A
my a50s usually restart after installing android 10.please tell the solution
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1.Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''

2. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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