Whatsapp

[Chox1]

Hi everyone I've changed my background on whatsapp (Video call ) now I'm struggling to put it back to normal, as it doesn't shows an option button for background(s)

[DL90]

Hi @Chox1 try to go to settings on your device. Scroll to advanced features... scroll until you see video effects. Tap on video effects. If the toggle is on, try to turn it off and on again... then open WhatsApp, start a video call with someone. During the call, tap the floating video cam icon, then select reset all. I hope that will help.

[Chox1]

You see🤦‍♂️this thing is really stressing me

[DL90]

Yes... just tap on WhatsApp. Then, start a video call with anyone. The camera icon will appear floating on your screen. Tap on it, and a pop-up with opinions will appear. then tap on reset all.

[Chox1]

Alright thanks you let me try it

[DL90]

Did you manage?

[Chox1]

I did but nothing happened 🙇‍♂️

[DL90]

Sorry about that... unfortunately, I do not use WhatsApp myself as I do not use any of the other social media platforms except Samsung Members to provide assistance to other Galaxy users. I could've given a direct resolution to your issue if I used WhatsApp. Maybe you can back up WhatsApp data to your email account and then try to uninstall and reinstall WhatsApp.

[Chox1]

I did that but it didn't work🤦‍♂️but anyways, thanks for your concern is highly appreciated 🙏

[DL90]

Did you also try disabling the video effects feature in Advanced Features on your device?