AmitShirsat
Active Level 6
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06-01-2021 04:18 PM in
Galaxy A
Here are some issues with Samsung nowdays:
1. Major problem is you will find lots of bloatware in Samsung phones, no cares if you are using A series also, if customer is paying a bit more for good experience, Samsung should avoid throwing trash apps.
2. No matter how much money you are paying, you will get plastic back body in lower flagship models also like s20 fe.
3. 15W charger is gone in ancient time now guys, even redmi oneplus giving 30+w charging technology in under 20k and A52 and A72 which priced atmost 30k, you are giving still 15w charger?
4. As from 2020 end till now, Samsung just pushing phones every month like redmi, realmi doing, please keep some brand value of Samsung. Customer is getting confused by the strategy of yours. You must release less and focus on build and user experience okay.
5. What happened about #AwesomeGujiya contest? Almost 3 months paased now, no any confirmation of announcement yet. Don't know what is wrong with Samsung nowadays, very saddened to have this experience with Samsung nowadays.
#samsungcare #customercare #AwesomeGujiya #Samsungindia
3 Comments
animeshmodi
Expert Level 5
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06-01-2021 04:48 PM in
Galaxy A
Provide feedback to samsung developers via feedback section(ask questions section), they need a minimum no. Of feedback from individual users (respect to no. of sales of device across all platforms), to add a premium feature. To provide feedback in samsung members app, Open Samsung Members Application > Get help > Send Feedback > Ask questions. If you want quicker action, write on every channel, whatsapp, samsung members app - ask question and error report, ceo escalation desk, service head desk, call toll free no. , support email of samsung, youtube, samsung content help( google it),samsung live chat,twitter, instagram,facebook,linkedin,etc.
AmitShirsat
Active Level 6
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06-02-2021 10:52 AM in
Galaxy A
Okay, I know nothing gonna change but I will give a try👍
animeshmodi
Expert Level 5
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06-01-2021 04:49 PM in
Galaxy A
You can also post this on innovation lab post according to topics.