Original topic:

WIFI Network very slow in samsung A31

(Topic created on: 10-02-2020 09:03 PM)
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gaurav8990
Beginner Level 2
Options
Galaxy A

i am use samsung galaxy A3. in my mobile wifi speed are very slow than other device. please quickly resolve the issue

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4 Comments
Ehsank
Expert Level 5
Galaxy A
you can only do is reset network
go to settings >general Management >reset>reset network
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Wi-Fi issue kindly follow below given step:-


- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for contacting Samsung.


Warm Regards,
Samsung Customer Support

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RAVITANWAR92
Beginner Level 2
Galaxy A
wii fii very low
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Gorja
Beginner Level 2
Galaxy A
I am having problem in wifi connection as network speed is too low Screenshot_20210521-233110_Settings.jpg
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