kruthikballari
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06-09-2024 10:51 AM in
Galaxy A
Dear Samsung Support Team,
I am writing to seek urgent assistance regarding a critical issue I have encountered after updating my Samsung A52s 5G to One UI 6.1. The update process was completed successfully without any interference. However, post-update, I have faced significant functionality problems, rendering my device almost unusable. Additionally, I received a warning stating that the UI is not functioning correctly. The specific issues I am experiencing include, but are not limited to. Given the importance of my mobile device for daily tasks, I kindly request your prompt attention and resolution of this matter. Please advise on the necessary steps to troubleshoot and rectify these issues. Thank you for your immediate attention to this matter. Best regards,
Kruthik Ballari
Samsung A52s 5G]
4 Comments
Umangmathur
Expert Level 5
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06-09-2024 11:05 AM in
Galaxy A
Kindly report to samsung support 🙏
goodthings
Expert Level 5
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06-09-2024 01:59 PM in
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
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06-09-2024 01:59 PM in
Galaxy A
Your's most welcome to here.
VinodY
Beginner Level 2
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06-09-2024 07:49 PM in
Galaxy A
Dear Samsumg team, I face big issue of internet issue of upload speed after last update...
5G network is below speed of 2G in this handset..
First Iade complain to my service provider andbthen I tried to test same SIM in other handset, and conclusion is problem of handset A52s5G. Even I checked other service provier and issue is same.
Before update it was perfectly working but now I face big issue.
Plz let me know how to improve it or how to downgrade UI version?
Thank you
5G network is below speed of 2G in this handset..
First Iade complain to my service provider andbthen I tried to test same SIM in other handset, and conclusion is problem of handset A52s5G. Even I checked other service provier and issue is same.
Before update it was perfectly working but now I face big issue.
Plz let me know how to improve it or how to downgrade UI version?
Thank you
