Original topic:

Update problem

(Topic created on: 2 weeks ago)
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Pijus07
Active Level 2
Options
Galaxy A

I participated beta pogram for one ui 8.5. But accidentally i exited the pogram and i cant join it again . Then saw a topic leave beta where a point says that i cant update my mobile to official update until the whole beta pogram ended but now i saw the beta pogram has already ended. And i didnt received any kind of official update . Is it mean i cant update my mobile further?

11 Comments
KhushsS25
Active Level 1
Galaxy A
You have to rollback/downgrade from beta version to official verson through samsung smart switch. Once u downgrade and restart the phone.. you'll see the latest one ui 8.5 update. But downgrading, you'll loose all the data. So make sure to backup
Pijus07
Active Level 2
Galaxy A
But i am using e sim does it will also delete or not?
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Ashwinash
Active Level 10
Galaxy A
That's not a problem because 8.5 is released. . Officially. . You can try resetting mobile but you have to transfer everything to memory card after that your problem will be solved bro .
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Ashwinash
Active Level 10
Galaxy A
Maybe you have to transfer contacts to Google or samsung backup bro . .
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Illuscious
Active Level 4
Galaxy A
I too was in the same situation as you.
In one UI 8.5 there's no download mode; yes you can go to download mode using maintenance but it doesn't work sometimes (for me it never did).
Flashing with Odin didn't work, Samsung smart switch also didn't work. Samsung doesn't send any updates if you have exited the beta.
After multiple tries i gave up, then went to the samsung service centre and then got it updated to Stable one ui 8.5 for free within 45 mins or so.
Pijus07
Active Level 2
Galaxy A
Does it remove your data or not?
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Illuscious
Active Level 4
Galaxy A
Yes it removes all your data. So what you can do is, install smart switch on your pc and make a backup.
After your phone is back into Stable One UI 8.5, connect again and everything will be restored.
Pijus07
Active Level 2
Galaxy A
I am using e sim does it will be deleted after update?
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Illuscious
Active Level 4
Galaxy A
Mate, it's gonna come out like a brand new phone, so yes everything would be gone, even you E-Sim
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