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Original topic:

Update issue

(Topic created on: 10-09-2021 01:54 AM)
277 Views
rafeek511
Active Level 1
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‎10-09-2021 01:01 AM (Last edited ‎10-09-2021 08:03 AM ) in 

Galaxy A
Hi, samsung   iam using  A51  device    i received new  updates  08.10.2021   morning So download  and   installed,   then   after the  updates.   the device is many time  hanging  And  some time    sounds is not  working after   off and on  then  work sounds  (all)   next  youtube is  running  ×2 time  fast  automatically.    Please  help resolve the  problem.                                 Thanks to samsung  team
4 Comments
vineethkvijayan
Active Level 2
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‎10-09-2021 01:21 AM in 

Galaxy A
Same complaint
shaktisinghdrF55
Active Level 8
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‎10-09-2021 01:54 AM in 

Galaxy A
new update will resolve it
The_Witcher
Active Level 3
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‎10-09-2021 08:07 PM (Last edited ‎10-09-2021 08:10 PM ) in 

Galaxy A
I have also same problem with my A51.
You can do reset settings(not factory reset) which is located in general management option
After this your device will work smoothly
It worked for me.
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Samsung_Support2
Expert Level 3
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‎10-13-2021 11:30 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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