Update Issue

[Akki9783]

Hi Team,

I have updated my samsung A50s to Android 11 (security Patch level- 1st Aug 2021) 3-4 days before. Now my phone is shutting down continuously and showing error when phone turned on that system UI not responding.

I have shown this issue to service centre but the said this is not software issue. They said motherbord have to changed.

But this issue is happening after software update.

Please suggest me what to do.

Thanks

[RαʝҽʂԋKυɱαɾ21]

ALL DUE TO THAT SOFTWARE UPDATE YOU GOT RECENTLY

MOTHERBOARD CRASHING UPDATE
SAMSUNG LOOTING IN NAME OF MOTHERBOARD REPLACE !

[abbishek091]

Reset your phone 📱.

[NiravS]

Yes that is due to update 
I got my A50s dead service center said to replace motherboard

Very very bad experience with Samsung Galaxy A series

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.    

Warm Regards,
Samsung Customer Support

[Akki9783]

This samsung members application is not supporting in other devices,

So how can i raise my concern there.

I already told my samsung device is not working properly.

[Akki9783]

Team,

Any update on this issue.