Unwanted app installations

[dkumar_02]

Has anyone else noticed on their smartphone that sometimes an unwanted app is intalled on their phone, even without their permission. This has happened thrice to me. I unlock my phone and suddenly see a new app, which I never installed or downloaded. Installing bloatware through the software updates was still manageable, but this is unacceptable. My device is A50 and the app was MX Takatak.

[TheShivang]

Try turning off all customisations services on your phone.
You may do this by going in settings

[dkumar_02]

I have it disabled. I never enabled it in the first place.

[msvaity1]

It may happen beacause while updating apps through Galaxy store. It also auto selects other apps to get install. Make sure you unselect those items.

[dkumar_02]

Yes, I always skip those apps. But that case would have arised if I would have updated/downloaded apps through the Galaxy Store. It happens on its own. The last time it happened, I was scrolling thorugh my phone and suddenly the welcome screen of the app popped up. Then I got to know that an app had been installed without my permission.

[msvaity1]

Check feature of auto-update apps over WiFi/Cellular Data.

[Jermi_Joy]

Turn off appcloud from the settings.... It will work

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-remove-or-disable-embedded-apps/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support