Original topic:

Software update

(Topic created on: 02-20-2026 11:05 PM)
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Lokeshd
Beginner Level 2
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Galaxy A
After updating software on 15 Feb, internet in my phone is not working at home and many areas in office. Also when II turn on and off flight mode then after 30 seconds, internet stopped automatically. Please release another updated version or give provision to revert this third class upgrade.
3 Comments
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept it's a as solution it's help to other users also ,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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