Software issue in Galaxy A50s

[Jagan80]

I am using Galaxy A50s mobile since May 2020 and same was working fine till April 2022, suddenly my mobile is getting auto restart 4 to 5 times daily. I had reported the issue to Service Center and Samsung Mobile shop and they said this is particuler Mobile issue due to last updated security patch and same cannot repairable and will fix may be in next security patch. But unfortunately still I am facing issue and my Mobile is continuously restarting.

Please help me the solution asap.

[JithinAjith]

1. Settings 》Apps 》tap 3 dots 》Reset app preferences

2. Settings 》Device Care 》Battery 》Background usage limits 》
* Deep sleeping apps 》select all apps
* Sleeping apps 》select all apps

3. Settings 》Apps 》
Android system Web view 》Tap on 3 dots 》uninstall update
Android system intelligence 》Tap on 3 dots 》uninstall update
Chrome 》Tap on 3 dots 》uninstall update

4.Update all apps

[JithinAjith]

Wait for next update. Samsung will fix this issue

[Blackwinter]

Bro can you check your back panel
Is your back panel glue coming out from sides ?

[senthilprabhu]

Yes my a50 back panel came off how to fix it.

[Blackwinter]

Re applied glue from a local shop
You can also go to service center
Glue melted due to heat and temperature.

[senthilprabhu]

Thanks bro

[As07]

It's a motherboard problem..you have to replace it...

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

[shri71]

I'm also facing same issue and i goes to the samsung care they told me your mobile's mother board damage due to update u need to change.. if mobiles motherboard damiging by updates then why r u giving updates...🤬🤬