Original topic:

Software bugs

(Topic created on: 03-16-2021 09:29 PM)
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ArunBRNair
Active Level 1
Options
Galaxy A
After software update (Android 11) my Galaxy A50 is not working properly.. Can't even use system apps...😔
6 Comments
tapanshukla
Active Level 5
Galaxy A
delete cache partition...
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Ehsank
Expert Level 5
Galaxy A
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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ArunBRNair
Active Level 1
Galaxy A
Factory reset done... still not resolved
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Galaxy A
Visit nearby service centre and get the software installed once again, That will solve almost all the bugs.
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Sonesha
Active Level 5
Galaxy A
i have a50, after update phone has become more smooth than ever. No lagg
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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