Original topic:

Software Updates Issue

(Topic created on: 09-13-2022 08:34 PM)
270 Views
THEgrandfather
Active Level 3
Options
Galaxy A
Can Samsung make it possible to download software updates manually than waiting for the OTP updates because they can forever to arrive specially on developing regions.
4 Comments
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi THEgrandfather

Thank you for reaching out to us and apologies for the inconvenience.

Samsung appreciates your input and our team of experts will look into the possibilities of improving.

0 Likes
DatGuy
Active Level 7
Galaxy A
If you get OTA then that will be the same time they release the downloadable version from what I've seen.
0 Likes
Galaxy A
All i was asking is that samsung should make updates for eligible devices be available on samsung website, once an stable update is released, and if am mistaken the is an SAMSUNG website where i can find updates please share.

The other reason for this ask was based on the that updates from samsung are released based on regions and carriers, for instance an individual may own a eligible device for software updates but not receive it due to where he or she lives or an carrier she or he uses.

Therefore, its will be better if Samsung would release an update that everybody who wants to update their devices would do so without limitation as long as their devices are eligible.
0 Likes
DatGuy
Active Level 7
Galaxy A
Have you checked for firmware on Sammobile? They usually have them there and you get to flash the firmware manually. All of them are updated in sync with OTA.

To further add, it'll be difficult to do a one size fits all because Mobile Carriers also add obstacles to this. While some need to make sure the update works on their network, others prefer to add bloatware to the updates so this is why it takes time. Trial and error...
0 Likes