Since I'm using this mobile from 2months, im facing a lot of problems with this like sometimes split screen doesn't works all times,and slow performance. But from last 4 days my mobile was not charging well,one day i connected the charger when my battery was at 79% and it showed fast charging ,but after 10 minutes it's still at 79% and sometimes it will charge like normally,is this any software problem or charger problem? I can't understand I'm getting a bad impression on this Samsung Mobile. Someone solve this problem
check your charger see in safe mode if this happens try interactive checks on members for charger charge with other charger or charge other device with your charger see which is faulty for battery backup try this main reason for all to fail is bug instability you can either wait for next stable update or follow some advice and tips I could give you 1 use adaptive battery 2 use medium power save 3 prevent background apps from consuming data in battery device care 4 put unused apps to sleep 5 reduce some permissions given to apps that are not necessary for running of app 6 use dark mode 7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating 8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging 9 while charging keep phone idle 10 turn off auto sync use when necessary 11 reset phone settings once clear cache 12 if nothing works once try factory reset 13 charge in cool conditions as outside weather will be hot these days 14 dont use vibration if not necessary 15 use accubattery for complete battery diagnostics I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly
Please perform the below mentioned steps to resolve the issue:
1. We always recommend to use genuine Samsung charger for charging your device.
2. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.
3. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.
4. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
