I have a Samsung A50 device. In recent days I was facing some issues with Charging Port, so I gave my device to Samsung Service Care for repairing. They called me yesterday and said, "Your issue with Charging Port is solved, but your phone is facing some issues with Voice over Calls, so you have to change Motherboard for Rs. 9,000."
When I gave mobile to the service center I was having no issues other than Charging Port, but now the service center is asking money for the problem which didn't exist before!
Okay, I'll try that one. I rejected to receive my device because the service center told me about this problem. I'll check it on my own now, thanks for your reply.
Please perform the below mentioned steps to resolve the issue:
* Check network operator settings Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network. Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
I didn't accept my device from the service center because of this problem they created. And they are saying that it's not software but the Motherboard problem itself. My device was in a complete working state with no physical or liquified damage before I handover it to the service center.
