Original topic:

Serious probs, do help!

(Topic created on: 09-03-2017 04:27 PM)
418 Views
whosjai
Active Level 1
Options
Galaxy A
I have an A5 2017.
My screen won't go off during I am on a call. I have tried everything. I can't find this feature *Turn off screen during calls*.
Please help.

Thanks.
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26 Comments
kaku01
Active Level 3
Galaxy A
yah bro after n update this problem is happened
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kaku01
Active Level 3
Galaxy A
i hav also a5 2017
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whosjai
Active Level 1
Galaxy A
This is a major problem. I read some answers in diff forums, they say uninstall samsung pay and it'll be alright.
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whosjai
Active Level 1
Galaxy A
I don't know when they arw going to fix it.
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sanjayjr
Active Level 2
Galaxy A
reset your phone
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siddh
Active Level 8
Galaxy A
it's an hardware problem of proximity sensor


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whosjai
Active Level 1
Galaxy A
What? Really? then what should I do? Go to the samsung store?
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whosjai
Active Level 1
Galaxy A
Or I should contact them?
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ishuadi
Active Level 4
Galaxy A
what r u using other phone secren glass
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