Secure folder not working

[ram2501]

I have galxy a8+2018, now in my phone secure folder couldnt created. Another problem fingerprint sensor not working, another problem restarting in every 5 minute. What can ido. I hate samsung mobile. Totally cheater company. 

[VedantKalore]

Go to Samsung Authorised service center in your city

[Lekshmanan]

Try In Safe Mode Or Perform Factory Reset Then Try

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support