Original topic:

Secure Folder password reset

(Topic created on: 08-10-2022 07:20 AM)
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BullieBeef
Beginner Level 2
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Galaxy A
I try to change my password but as soon as I finish it says the password is wrong
10 Comments
lasbelsausa
Active Level 1
Galaxy A
Ola sausa
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lasbelsausa
Active Level 1
Galaxy A
Bom dia Lisboa
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lasbelsausa
Active Level 1
Galaxy A
Olas
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lasbelsausa
Active Level 1
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Vaitiora
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lasbelsausa
Active Level 1
Galaxy A
Caludia videira
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Tsogo_sam05
Moderator
Moderator
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Galaxy A

Hi BullieBeef

Please follow the steps below:

Changing Passcode via Settings

1. Launch your Secure Folder and enter in your lock type.

2. Tap on the 3 dots.

3. Select Settings

4. Tap on Lock type and enter your current Secure Folder passcode.

5. Select your preferred Lock type then enter in your new passcode.

Just like when you first setup your Secure Folder, you will need to enter your new passcode twice.

 

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BullieBeef
Beginner Level 2
Galaxy A
I can't open the folder because I forgot the password that's why I pressed forgot password to change the pin
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spotty69cutiepie
Beginner Level 2
Galaxy A
My secure folders password is not the same as Samsung account I only have 2 attempts left and can't get it reset
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JackieB1990
Beginner Level 2
Galaxy A
Hallo, I please need help. I have never used the secure folder before. I've now moved photos to it but cannot open it. It says enter password to to restore data, I have tried all possible passwords but nothing. There is also no option to reset the password
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