Original topic:

Screen flickering problem in A71

(Topic created on: 05-26-2021 08:29 AM)
1095 Views
SRatnam01
Active Level 8
Options
Galaxy A
Recently, I just noticed that sometimes the screen brightiness is getting high and low automatically (without enabling auto brightness), and sometimes the screen is having red or yellow tint. All these problems are happening when a light background is coming after dark background. This is happening randomly.

Does anyone else with A71 feeling same ?
Can anyone suggest, what to do ?
4 Comments
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SRatnam01
Active Level 8
Galaxy A
Yes, same here. From 2 days ago it is continuous through out the day. Report this to the technicians through samsung members app.
SRatnam01
Active Level 8
Galaxy A
If you use eye comfort shield mode, then stop using. It might stop the problem. Keep the color temperature at 0. After doing same the problem fixed to my device. I don't know what is the actual reason.
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SRatnam01
Active Level 8
Galaxy A
😊😊😊
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