Original topic:

Screen flickering issue after update

(Topic created on: 2 weeks ago)
214 Views
Bipul4
Active Level 2
Options
Galaxy A
On Samsung A34 Device screen flickering issue found on top right corner while watching only on Netflix & prime video but not on any other app.



9 Comments
SATYA35
Expert Level 3
Galaxy A
Bug
0 Likes
SATYA35
Expert Level 3
Galaxy A
Try REBOOTING your device
0 Likes
Bipul4
Active Level 2
Galaxy A
Already tried. Reboot, cache clear, re-install
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SATYA35
Expert Level 3
Galaxy A
Its an bug
0 Likes
Galaxy A
In developer options. Disable hw overlays
Members_PAVoC4E
Beginner Level 4
Galaxy A

This works. Thanks

aflah12
Beginner Level 2
Galaxy A
I also got this issue on jiohotstar
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Go to Settings>Display>Adjust the brightness.
2. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
SataruGojoo
Expert Level 2
Galaxy A
Report Samsung with device log.
And wait for next update.
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