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Original topic:

Screen blinking

(Topic created on: 2 weeks ago)
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Hamza1Khan
Active Level 1
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Galaxy A
I have recently purchased Samsung a57 from Samsung online store but for few seconds the screen started blinking at top below the camera for few seconds 
I have attached the video is this normal 
6 Comments
Galaxy A
How old is your phone, as in when did you buy it? Old phones or old models can sometimes register lots of taps like this randomly, I had this issue untill I got a new phone.
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Hamza1Khan
Active Level 1
Galaxy A
I buy it new from Samsung online store 2 days before that it sealed pack
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Hamza1Khan
Active Level 1
Galaxy A
I am disappointed from Samsung but not it's been a while didn't got blink and Samsung is not responding at all
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MangoLover123
Active Level 2
Galaxy A
Take this back to the store immdietaly for a check up.
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MangoLover123
Active Level 2
Galaxy A
They will try and diagnose the problem.
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Samsung_specialist
Community Manager
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Galaxy A

Thank you for sharing the video and the details regarding the screen blinking issue on your newly purchased Galaxy A57 device. We understand your concern, especially since the device was recently purchased as a sealed new unit.

Please note that intermittent screen flickering or blinking near the front camera area is not considered normal behavior under standard operation. However, temporary blinking may sometimes occur due to:

  • Initial software optimization after setup
  • Adaptive refresh rate adjustments
  • Temporary application or system UI behavior
  • Display driver recalibration after updates or setup completion

We recommend trying the following steps:

  1. Restart the device
  2. Ensure the device is updated to the latest software version
  3. Test the device in Safe Mode
  4. Reduce refresh rate temporarily and observe behavior
  5. Check if the issue occurs in specific apps only or across the full system
  6. Run Samsung Members diagnostics for display testing

Since the issue has not reappeared consistently afterward, it may have been temporary system behavior. However, if the blinking returns or becomes frequent, we strongly recommend visiting an authorized Samsung service center for full inspection while the device is still newly purchased.

Service center locator:
https://www.samsung.com/ae/support/service-center/

For further assistance:
https://www.samsung.com/ae/support/contact/ 

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