Original topic:

Scene optimiser not working in OneUI 4.1

(Topic created on: 05-20-2022 03:08 AM)
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Ripon1514
Active Level 3
Options
Galaxy A
The Scene optimiser icon is not showing up in my galaxy A52s 5G even in low light conditions.
I have included a screenshot. Is it what I am supposed to get? Dear Samsung moderator can you please show a screenshot of what kind of scene optimiser icon I am supposed to get in low light conditions as in change log it said that the scene optimiser icon will only show up in low light and document scanning mode.

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17 Comments
Galaxy A
Yes,it comes when there is low light..
Galaxy A
Once reset camera to default settings and try
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vivek1989
Expert Level 5
Galaxy A
Scene optimiser is working
It is not shown
It s only shown when u take scan document
Its a feature of the oneui 4.1
Ripon1514
Active Level 3
Galaxy A
But it said it should show during low light also... that isn't showing
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Ripon1514
Active Level 3
Galaxy A
I posted the same thing in samsung's r2community site there someone replied that a moon icon like this is supposed to show in low light... SmartSelect_20220520-095516_Samsung Internet_118708_1653020717.jpg
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Galaxy A
YesScreenshot_20220520-104359_Camera_49500_1653023648.png
mojz
Active Level 7
Galaxy A
Fully useless night mode bcoz it is not working properly
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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