Samsung galaxy a71 camera problem.

[abhishekshreebastav0]

After android 12 one ui 4.1 update,  when i shoot video with my galaxy a71 camera . I noticed video output was not 30 fps , there are so many lag and stutter in video like 10 to 15 fps . Please samsung investigate this issue and solve this . I am long time samsung user . 

See this example and tell what cause this issue .this is 1080p 30 fps video . I hope you fix soon 👍.

[abhishekshreebastav0]

Auto framing option not available in camera setting

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.