Original topic:

Samsung galaxy a71 android 13 update

(Topic created on: 12-12-2022 08:19 AM)
1292 Views
tejas2311
Active Level 6
Options
Galaxy A
After android 13 update major bugs noticed. App crashes most of the time, Screen freezing and some other issues. Samsung can fix it. 
5 Comments
vik71
Active Level 4
Galaxy A
Try to restart phone
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tejas2311
Active Level 6
Galaxy A
Itna to common sense hai
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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reyxxxduque
Beginner Level 2
Galaxy A

already cleared all app cache still freezing among others bugs and glitches what can i do?

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prasobh99
Beginner Level 2
Galaxy A
I am facing white line on the middle of the screen on my galaxy a71 after updating software and I contacted the service centre they advised to replace the screen and it will cost INR 6600.Why should I pay Inr 6000 whoch is not in my fault.also even we replace the screen samsung doesnt guarantee on the new replaced screenso i am concerned that after another software update again chance of damaging the screen.I believe the white line issue is due to poor quality materials is being used in the handset.can aomeone please advise on the issue? Now iam very much concerned to buy samsung phones based on my recent experience.
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