Samsung back camera problem for 64 MP

[Samsung_NFRH5Bd]

Dear team,

After UI 6.0 update i am facing problem with 64 MP back camera, when i take a click it is automatically widening the picture and the quality of the pic looks bad. Kindly suggest the solution

[AJAB_MORIA]

Clear data of camera app and restart the phone.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[DHULIYA]

After UI 6.0 update i am facing problem with 64 MP back camera, when i take a click it is automatically widening the picture and the quality of the pic looks bad. Kindly suggest the solution