Original topic:

Samsung apps auto-deleting users private data in A30

(Topic created on: 01-11-2021 11:53 PM)
202 Views
Harsha_C_M
Active Level 1
Options
Galaxy A

Dear Samsung,

 

I am using Galaxy A30, many of the images/photos got automatically deleted without any prior notice to user or got permission from user to delete user's personnel data. So how can samsung device auto delete the very important private data of the respected user. I have a doubt on 'Device Care' which is really unnecessary for me, if its harmful for my data.

 

And this issue, we need a exact troubleshooted reason, and not the alternative solution like Backing up to Cloud.

 

In my case, i wish to keep my important data for decades in the device storage only. And I dont want to use the cloud. And no samsung app should delete any part of it automatically in the name of device care. 

 

Awaiting for a replay.

 

Regards,

Harsha

8123900389

harshacm8@gmail.com

 

 

4 Comments
Anonymous
Not applicable
Galaxy A
please check inside google photos
Harsha_C_M
Active Level 1
Galaxy A
Nope. Because I didn't sync to Google photos. Because I don't like to keep any of the my device pics in any cloud storage because of security and privacy reasons. Every cloud storage have a process of data analytics, which is not safer for privacy.
0 Likes
JNW
Active Level 2
Galaxy A
Hey did you get your photos back?? I AM facing the same issue
0 Likes
Harsha_C_M
Active Level 1
Galaxy A
Nope. The photos goes to Recycle bin automatically and post 30 days, they are getting deleted permanently. Which I really don't like.
0 Likes