Original topic:

Samsung a6 plus proximity sensor issue

(Topic created on: 06-13-2018 09:44 PM)
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chander4188
Active Level 2
Options
Galaxy A
Anybody notice that
call karte karte jab call lambi ho jaye iska proximity sensor bitch me work karna band ho jata hai.. means iski light ON ho jati hai screen ki.
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2 Comments
daxz
Active Level 2
Galaxy A
yes there is some issue with proximity sensor
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admin_
Expert Level 5
Galaxy A
Thanks for being with Samsung and sharing your concern. We would request you to navigate to Settings >> Display >> and enable Keeo Screen Turned Off and check the issue. If the issue persists, follow the below mentioned steps:
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Reset the settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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