Original topic:

Samsung a34 poor camera

(Topic created on: 09-06-2023 10:57 PM)
1012 Views
shahrukh555
Active Level 1
Options
Galaxy A
Third class phone I ever use samsung a34. The camera is very poor when taking photos from here and most of the time the photos are blurry
3 Comments
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you to kindly perform the following steps to resolve your issue.

Note: Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Reet54
Active Level 1
Galaxy A
Please help, I too have the same issue, Please push a software update
0 Likes
unomi
Active Level 1
Galaxy A
Being more expensive than m34 a34 hass poor optimization in camera specially HDR performance
0 Likes