My GalaxyA31 got stucked in lock screen, no response in touch, last time my kid watched it in samsung kids mode.
Afterwards, I took it to the samsung official customer care - they told me to replace the whole screen which is 15k BDT.
I laughed saying that i could buy 3 android handsets with that money, then i gave them their service charge around 200 BDT and left with my handset without replacing the screen.
Later , i went to a local workshop, they did hard reset and wiped my data with it and my handset is working just fine 😂
I am posting this **bleep** experience with my handset without replacing anything
Big Lol Samsung - I never expected you cant even handle your own handsets
Yes they don't know how to handle.im having the camera issue when I'm asking to customer care they are giving only one solution I've tried that so many times again and again I'm saying that issue they r giving the same solution but it's not working
