Highlighted
Active Level 4
Why there is no "Secured by Knox" logo while booting and Knox info in settings about in Samsung Galaxy A10s?
9 Comments
Highlighted
Active Level 10
Because the device is a One UI Core device and is therefore not supported by Knox
Reply
Loading...
Highlighted
Active Level 4
can answer one more question please? Why Galaxy store only downloading apps while connected to wifi and not downloading while connected to mobile data? It shows Downloading but never goes forward on mobile data. the phone is new btw.
Reply
Loading...
Highlighted
Active Level 4
this happened while downloading system update too. i bought that phone yesterday. It's not the case with my A10. only happening in A10S.
Reply
Loading...
Highlighted
Active Level 10
Check auto update settings whether it is WiFi only or Both.
Reply
Loading...
Highlighted
Active Level 10
See, for system updates if the file is large the phone will prompt to connect it to WiFi but it will also give you the option to download over mobile data..

Now, you mean to say that when on mobile data the system update is not getting downloaded?
Reply
Loading...
Highlighted
Active Level 4
yes when i am connected to mobile data the system update and galaxy apps both are not downloading even after choosing to use mobile data. System update gives error in downloading and galaxy apps never progresses download. But on wifi it's totally fine. Play Store is also fine.
Reply
Loading...
Highlighted
Active Level 10
Try to clear the data and cache of these two system apps : Download Manager and Downloads

And then try updating
Reply
Loading...
Highlighted
Active Level 4
didn't worked
Reply
Loading...
Highlighted
a10 supports Knox but A10s don't..Knox is hardwarely as well as softwarely empowered in specific device....A10s have only Knox deployment services which used for IT purpore but it don't support Knox security in one ui core
Reply
Loading...