Original topic:

Samsung Galaxy A7 2018

(Topic created on: 07-19-2022 10:33 PM)
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Rishu91
Active Level 3
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Galaxy A
I am Using Samsung Galaxy A7 (2018) Since 2018...after using it for 4 years i felt that Samsung Destroyed this phone by giving software updates which ultimately downgrade the features and functions of this phone

1- Camera Quality is now very poor
2- Lots of bugs
3- Fingerprint Sensor is not working now
4- Sometimes after taking the photo the images were get corrupted 
5- Even Sometimes After Taking photos it did n't saved in gallery
6- Recently 1 month back on 2nd june i changed its battery and in result no battery life (only upto 4 hrs) and its take atleast 6 hours for 100% charge
7- Whenever i went to service center they said that no need to spend money on this phone nothing will improve

I dont know what samsung is doing now..

3 Comments
princhu
Active Level 1
Galaxy A
Hi
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princhu
Active Level 1
Galaxy A
Voice changer option
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 

Warm Regards, 
Samsung Customer Support

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