Original topic:

Samsung Galaxy A20 ram usage issues

(Topic created on: 07-01-2020 10:20 AM)
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JEFFINBASIL
Active Level 7
Options
Galaxy A
After ui2.0 update ram usage has increased highly before update I would 1.5 - 1.7 gb ram free and after update on 0.9 gb ram is free what is this 

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7 Comments
RealA20
Active Level 6
Galaxy A
same issues noted
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Youngstar
Active Level 4
Galaxy A
same in my bro
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check space availability: Settings > Device care > Memory
To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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JEFFINBASIL
Active Level 7
Galaxy A
I have 11gb free
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JEFFINBASIL
Active Level 7
Galaxy A
clearing 5- 10 a day ram still no use
Gokuldev
Beginner Level 3
Galaxy A
hey hi Samsung, I have been doing all the steps that you had mentioned above!! but still it's not solved! please patch it for a20 in the next android update because I had been hearing it from many a20 users and I guess a20 is the most popular phones among us
Thank you,
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JEFFINBASIL
Active Level 7
Galaxy A
yep
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