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08-22-2024 11:53 AM in
Galaxy A- Mark as New
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08-22-2024 12:07 PM in
Galaxy ACheck for Hardware Problems
To troubleshoot GPS issues, try downloading a different GPS app to check for hardware problems.
Check GPS Signal Strength and Satellite Connections
Use an app to check GPS signal strength and satellite connections.
Boot into Safe Mode to rule out third-party app interference.
Consider a Factory Reset
Consider a factory reset after backing up data.
Test GPS in Different Locations
Test GPS in different locations to eliminate signal issues.
Update Phone's Firmware
Ensure the phone's firmware is up to date.
Contact Samsung Support
If the problem persists, contact Samsung support or visit an authorized service center.
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08-22-2024 12:15 PM in
Galaxy A- Mark as New
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08-23-2024 02:00 PM in
Galaxy AHello,
same problem here on same device. Can you update the conversation once you have tried?
I only found one solution.. restarting the device. This solution makes gps work for a bunch of hours and then maps starts to malfunction again.
Fun fact: Waze works fine.. Everything leads to blaming the google Maps app but I really don't know what to think.
Any suggestion about an app to analyze gps signal?
Thanks.
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08-23-2024 04:26 PM in
Galaxy AWe regret the inconvenience you are experiencing with your Samsung Galaxy A55.
Here are the steps to diagnose and resolve GPS issues on your Samsung Galaxy A55:
1. Go to Settings > Software update. Tap on Download and install to ensure your device is up to date.
Check Location Settings:
2. Open Settings > Location > Improve accuracy. Enable Wi-Fi scanning and Bluetooth scanning for better location accuracy.
3. Go to Settings > Apps. Select Google Maps, then tap Storage.
Tap Clear Cache and Clear Data.
4. Go to Settings > General management > Reset. Tap Reset network settings.
5. Press and hold the power button until the power off icon appears.
Press and hold the Power off option until Safe Mode appears.
Tap Safe Mode and test GPS functionality.
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08-25-2024 06:23 AM in
Galaxy ATried all these solutions. Still not working. Google map still shows 'Searching for GPS' wihile navigation. Me and my family really got into trouble while using navigation during driving. Never thought Samsung phone will put us in trouble. GPS is totally broken in this phone. None of the tips working. Kindly do something about this
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08-25-2024 07:44 AM in
Galaxy A- Mark as New
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08-23-2024 10:10 PM in
Galaxy AThe same thing on my side too. Only restart works or waiting for more than 30 minutes, which is absolute nonsense. It seems an issue with privilliges, software bug or just **bleep** software from google. Tried with and without wifi and bluetooth precision, nothing. Gave google maps never sleeping permission, nothing again. Removed some apps from all the time permission to location services, again nothing. Last Android update was from 18th of July. Will install the latest one, but highly doubt it is the operating system. Samsungs smart things app was not with all the time permissions, now i changed them and will see what will hapen, but i did so many changes, that it is difficult to track now.
My suspission is that google wants you to reset to some default settings, where they can better track you, if you have restricted their access to your location. They could deliberately make the GPS not working, so you get pissed off and say OK at the end. Samsung needs to do their best too, if they are not in that game too!
Samsung A55 256 is not a cheap phone and google is not a software company that is 1 year old and to cause such issues with basic functionality of geolocation is unacceptable!
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08-25-2024 06:25 AM in
Galaxy AThis is an intolerable bug . A feature any normal user using day to day basis is broken. Samsung needs to act upon fast on this.
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08-24-2024 08:07 PM in
Galaxy AMy wife's phone has the exact same problem.
Samsung A55 256Gb.
We used the Samsung migration app to copy everything from the previous phone.
Did you others do that too or wheres yours setup as new?
