I just noticed this at the beginning of this month but haven't found any solution yet The black pixels on AOD are very dim grey instead of black and it's very noticeable in dark room But the pixels turn off when i tap the screen to show fingerprint icon then turn back on again, favtory reset didnt fix this, any solutions?
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
1: Go to Setting >> Tap on Lock screen >> Tap on AOD >> Tap on Always on Display >> Tap on Home button.
Follow the below steps to perform a settings reset:
1 From the front screen choose Apps.
2 Choose Settings.
3 Choose Backup and reset.
4 Choose Reset settings.
5 Select RESET SETTINGS.
6 Select RESET.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
