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01-22-2020 01:17 PM (Last edited 01-22-2020 01:18 PM ) in
Galaxy AI bought Samsung A51 one week ago and I've started to notice the stutter/ Frame drops when I'm switching between apps which is annoying. Samsung should take a notice and solve this in next update!
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01-25-2020 10:50 AM in
Galaxy AHi there,
Please perform the following steps to resolve the issue:
1- Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
2- Run the device in the safe mode and check the issue.
3- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).
Regards,
Team Samsung Members
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