Original topic:

Samsung A51 stutters/ Lags on app swtiching

(Topic created on: 01-25-2020 10:50 AM)
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Usman2917
Active Level 2
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Galaxy A

I bought Samsung A51 one week ago and I've started to notice the stutter/ Frame drops when I'm switching between apps which is annoying. Samsung should take a notice and solve this in next update!

10 Comments
Galaxy A

Hi there,

 

Please perform the following steps to resolve the issue:

1- Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

2- Run the device in the safe mode and check the issue.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

 

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