Original topic:

Samsung A51 One UI 5 Update

(Topic created on: 12-28-2022 09:43 AM)
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NinjaSpectre
Active Level 3
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Galaxy A
Hi,
 After android 13, i feel satisfied with this update. Because phone become more smooth and more customizable comparing to android 12. But I just restart my device, then phone becomes terribly wrong. I needed to customizeagain after restart. when mobhile data is on but not showing and working, heating issues,lag, battery drain.
 This phone is completely useless for my urgent uses like emailing and messaging, the keyboard automatically type or randomly put spacein word etc. I feel this terrible issuewhile writing this phone.
Now i regret for updating to one ui 5 and planning to upgrade to new phone .

























1 Comment
cs-member11
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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