Original topic:

Samsung A50 not charging

(Topic created on: 03-04-2020 04:14 AM)
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bknmixtape
Beginner Level 3
Options
Galaxy A

Recently my samsung A50 has started having charging issues. Sometimes it charges fine, sometimes it wont charge (despite showing the charging icon) unless plugged into my laptop . I've replaced cables, tried different wall plugs, checked the charging port, soft reboots, tried charging while powered off - nothing seems to work, then randomly at a later point it will start charging again fine. Does anyone know how to fix this? It's hard not to be able to charge it when not near a laptop.

 

cheers

4 Comments
Sahilj1
Active Level 7
Galaxy A
bro I feel you should take it to a service centre as there may be some issue in charging port
Sahilj1
Active Level 7
Galaxy A
please accept solution
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Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please follow the below mentioned steps to resolve the issue:

> Run the device in safe mode and check the issue

> Check the availability of software update in your device

>  If issue is still not resolved then create data backup and reset the device

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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Rijak
Beginner Level 3
Galaxy A

I have exactly the very same problem. Have you come up with a solution in the meantime?

Thanks,

 

F.

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