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04-08-2020 12:14 AM in
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04-08-2020 12:39 AM in
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04-08-2020 08:56 AM in
Galaxy Apreviously pubg was giving around 40 to 50 fps...now it's around 25 to 30 fps..
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04-09-2020 10:09 AM in
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04-22-2020 12:27 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Sorry fot the inconvenance. Be assure below steps will solve the issueregarding slow charging:-
1) We always recommend to use genuine Samsung charger for charging your device.,
2) Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.,
3) Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
4) Kindly open Device care from settings> Battery > Please tap on 3dots(more option) at the top right hand side> please select settings> enable fast cable charging.
If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
