Samsung A50- Phone hangs and none of the apps work after 12-March-2021 latest update

[CancerKris]

After the latest update on 12-March-2021. I am getting frustrated with the phone and I think its the worst update ever.

One UI 3.1

Android version 11

None of the apps respond and the phone hangs/heated up.

Battery drains very fast and there is no other option to roll back to previous version .

I am just worried that if i reset factory setting I would lose all my data.

Please help.

[Ehsank]

yes you will loss the data
before factory reset
upload all your data in Samsung cloud; settings >account and backup >backup
and photos with Google photos
and documents with Google drive

[Ehsank]

and if you have a computer/ pendrive with enough storage yhen take all your backup using Samsung smart switch app

http://apps.samsung.com/appquery/appDetail.as?appId=com.sec.android.easyMover

[Ghanu2204]

my a50 phone runs very smooth after android 11 update

[Ehsank]

but i suggest you before factory reset do these steps first if not yet tried

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Praveensamsung]

I too facing same problem, after data back up I done factory reset ,still same issue, flickering, so I am waiting for next update from samsung , Samsung can you please test and release the update,due we are in trouble, unnecessarily wasting money to knowing the actual problem.

[casper2105]

I have the same problem ... the device turn off or restart by it self ... apps behave weirdly