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01-20-2025 01:30 AM in
Galaxy A- Mark as New
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01-21-2025 10:50 AM in
Galaxy A* Restart your phone: This often solves temporary problems.
* Check for updates: Make sure your phone's software is up-to-date.
* Reset network settings: This fixes common network issues.
* Contact your carrier: They can help with network problems on their end.
If these steps don't work, try a factory reset (back up your data first!).
If the problem continues, visit a Samsung service centre for help. If you find a solution, please accept it as a solution.
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01-22-2025 06:09 PM in
Galaxy A- Mark as New
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01-27-2025 10:21 AM in
Galaxy APlease send us an Error Report by following the steps below:
1. Launch Samsung Members app.
2. "Tap on Support, Scroll down the screen and select Error Reports (Feedback.
3. Choose a Category below.
4. Make Sure That Send System Log Data is selected to help resolve your questions quickly and describe your problem in detail.
5. Change the Frequency to Whichever You Prefer.
6. You Will Get a Response Notification Shortly from Samsung.
To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.
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4 weeks ago in
Galaxy A