Original topic:

Samsung A30s

(Topic created on: 11-12-2021 07:44 PM)
223 Views
FARMANFARRU
Active Level 3
Options
Galaxy A
I am using privacy protector on my mobile screen so my fingerprint lock is not working guys can someone give me any tip to use that and I don't want to remove my privacy protector...

Thank you...
4 Comments
SHINAN-EpFBz
Active Level 7
Galaxy A
some protective glasses will not support finger print !! even genuine product which i bought from Samsung store having issues
just try to remove current fingers and add again only one thumb
ProgRidha
Active Level 10
Galaxy A
I AGREE WITH THIS AND WHEN I REMOVE MY CURRENT FINGERS AND ADD AGAIN IT WORKS FINE SINCE THEN
FARMANFARRU
Active Level 3
Galaxy A
Brother I don't have any issue in my fingerprint but when I am using the operator to glass from that time I am getting this type of problem
Samsung_specialist
Community Manager
Options
Galaxy A

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/