Original topic:

SIM problem

(Topic created on: 03-03-2019 06:28 PM)
197 Views
sanjaykumar111111111
Active Level 7
Options
Galaxy A
Airtel is not good working in my Samsung galaxy a6 plus. Why. Any reason. I think it Samsung fault.
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6 Comments
BlackShark
Expert Level 1
Galaxy A
What is happening? Weak network?
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Galaxy A
very bad internet speed & network
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GIVEUP
Active Level 3
Galaxy A
WHAT IS THE PROBLEM
lalittt123
Active Level 6
Galaxy A
airtel not working fine in any mobile coz they r updating thr network to 900mhz for better signal quality
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Galaxy A
i port airtel to vodafone
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admin_
Expert Level 5
Galaxy A
Thanks for being with Samsung and for sharing your Concern. We apologize for the inconvenience caused to you.

Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots.

4) Insert different SIM card in your mobile and check if the issue is resolved or not.

If still issue persists then we would suggest you to once contact with your service provider.

Be sure to hit ♡ when you find an answer that works for you.
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