Original topic:

SAMSUNG GALAXY A6 Plus battery heat.

(Topic created on: 08-02-2018 08:49 PM)
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darshan98
Active Level 9
Options
Galaxy A
My phone battery is getting heated when i use phone for longer period or battery consuming activities. It reaches 38 celcius and back feel pretty warm. Any A6 Plus user facing same?
I noticed that during charging it won't heat but charging speed is reduced.
One photo is with charging and one with discharging.
In discharging temp. was 38 but i don't have that screenshot.
A6 plus user give comment.a88baef8-cd8e-4d5d-9fc2-0efd81286595.jpg
e9bff166-77fc-4785-8ab0-69499269cc76.jpg
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3 Comments
Anonymous
Not applicable
Galaxy A
thats actually common. and dont believe in 3rd party apps... they simply dont work work properly
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Nihalolachery
Active Level 4
Galaxy A
yes
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admin_
Expert Level 5
Galaxy A
We do apologize for the inconvenience caused. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1119803. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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