Original topic:

SAMSUNG A70 after Android 10 update

(Topic created on: 04-05-2020 03:20 PM)
2061 Views
Hemantvns
Active Level 3
Options
Galaxy A
1. Slow charging with fast charger
2. Front camera reduced from 32MP to 21MP
3. Phone heating issues 
4. Battery drain issues 
5. No edge lighting 
6. PUBG starting slow 
7. Sometimes apps automatically close 

Please resolve this problems 🙏🏼
10 Comments
Auttu
Active Level 5
Galaxy A
🤣 #BugFix
sandyrock1987
Active Level 3
Galaxy A
same problem I face in a50
Galaxy A
Same problem...! Pubg is no longer smooth at A70 ( Lag lag and lag ) Fix it soon
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sayanm50
Active Level 9
Galaxy A
Number 2 is not fault,use your brain a little bit
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Gajjuadmin2815
Beginner Level 2
Galaxy A
only front camra reduced 32 to 21
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Galaxy A
I have none of the issues listed above.

1. Charging performance might decrease if you have so many apps installed on your phone. And try removing phone's back cover and charge. Or check your charger for damage(s).

2. Actually it's 32MP. It's just the number changed from 32MP to 21MP. Capture an image and check out the resolution.

3. Phone might overheat either if so many apps installed or nigher no.of background services. Your environment would impact with phone's temperature.

4. see answer (1),(3)

5. That is not a problem. You can enable edge lighting by third party apps.

6. With android 10, fps were decreased. And also some processor models incompatible with OneUi 2.0. Try changing PUBG Graphics to lower settings.

7. There's an app called Galaxy Lab. You can find it on Either Galaxy Store or apkmirror. And try installing app booster app. Now click optimize. It'll take approximately 15minutes to 30 minutes depending on how much apps you've installed. After that, you'll see an improvement of apps.


If all of the above suggestions didn't work, factory reset your phone.
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1.Check device in safe mode: Enter safe mode: -  Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon. Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.

 

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (Attach when the issue occurs within first 15 minutes of the occurrence of the issue):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vasu27
Beginner Level 3
Galaxy A
samsung galaxy A70 after android 10 one ui 2.0 update problem

1. very slow charging with fast charger
2. battery drained fast
3. device running slow
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ZahidUlHaq
Beginner Level 2
Galaxy A

I wish that I have read your post before proceeding with the software update. is there any way to undo it?

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